Travel Update

A note from our hotel

We're in this together

Dear Friends,

As you already know, the development of the Coronavirus (COVID-19) has become a major worldwide concern. 

With the recent increase of infections globally, we understand that you will have questions and concerns related to this dynamic and often frightening situation.

As you plan an upcoming visit to our hotel, rest assured we are aligning with the World Health Organization (WHO) and the Centers for Disease Control (CDC) for aggressive prevention of the spread of COVID-19. 

The health and wellness of our guests and staff has always been and always will be our No. 1 priority.

To that end, when we reopen, we have instructed staff to heighten the focus of wiping down and cleaning frequently touched surfaces and objects on a regular basis — in both our guest rooms and public spaces. We are ensuring our staff members follow all hand washing protocols, have abundant access to hand sanitizer and if they are not feeling well, instructing them to stay home.

While Ash and Branded have closed for now, we can’t wait to open up our food and beverage outlets once again.

Based on the guidance we are following from the CDC and our current operating standards we are confident our hotel will continue to be a safe place to stay when we reopen.

We’re all in this together — our leadership team meets regularly to discuss this global health concern and we’re encouraging our guests and staff to take every precaution. 

We wish you happiness and health  — and we hope to see you soon when our doors reopen.

Best,
Your Iron Horse Hotel Family

Questions? We are here to help.

Call us at (414) 374-4766 and we will be happy to answer any questions you may have about COVID-19 and how we are taking every precaution to keep you safe.

WE'RE ALL IN THIS TOGETHER

In these unprecedented times, rest assured the health of our guests and staff have always been and always will be our No. 1 priority. In preparation for a June 1 reopening, learn more about how we're creating a safe and comfortable environment for all.